Stop by the Heritage Festival Information hub for personalised assistance from their Visitor Information staff in crafting your festival itinerary. Share your own Ballarat story on their stories wall or via phone, immerse yourself in Ballarat's rich history with the historical timeline, and unwind in our retro lounge space. Discover unique treasures at the Made of Ballarat Shop, featuring artisans and producers from the local region, ensuring your visit to the Ballarat Heritage Festival is complete with a memorable souvenir.